Returns & Exchanges
At The Curiosity Box, we want you to be completely satisfied with your unique fashion finds. If your order doesn't spark joy, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, unwashed condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once our team has processed your refund or shipment.